Legal Document · Last Revised: June 2026
This Privacy Policy explains what personal data wm996 collects from you, how it is used, with whom it may be shared, and what rights you have in relation to your data. Your privacy matters to us.
All personal data transmitted to and from the wm996 platform is protected by 256-bit SSL encryption. Your credentials and payment details are never stored in plain text.
wm996 will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve your wm996 experience.
You have the right to access, correct, and request deletion of your personal data held by wm996. Requests are handled within 30 days of receipt.
wm996's data practices comply with applicable data protection regulations. KYC data is handled in line with international gaming authority requirements.
wm996 marketing communications are optional. You may unsubscribe at any time via your account settings or by contacting support — including during self-exclusion periods.
wm996 retains your data only for as long as necessary for the purposes set out in this Policy or as required by applicable law. Retention periods vary by data type.
Summary: wm996 collects personal data to operate your account, process transactions, comply with legal obligations, and improve the platform. We do not sell your data. You have rights over your data and can contact us at any time. This Policy applies to all users of the wm996 platform at wm996.win.
1.1 This Privacy Policy ("Policy") is issued by wm996 ("wm996," "we," "us," "our") and applies to all personal data collected through the wm996 website, mobile platform, and associated services accessible at wm996.win (collectively, the "Platform").
1.2 wm996 is committed to protecting the privacy and personal data of its members and users. This Policy explains, in plain terms, what data we collect, why we collect it, how it is used, and what your rights are in relation to that data.
1.3 By creating a wm996 account or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with the terms of this Policy, you should not use the wm996 Platform. This Policy should be read in conjunction with the wm996 Terms & Conditions.
1.4 This Policy may be updated from time to time to reflect changes in wm996's data practices or applicable law. We will notify you of material changes via a notice on the Platform and, where applicable, by email to your registered address. The date of the most recent revision is shown at the top of this page.
2.1 wm996 collects personal data from you directly when you register for an account, use Platform features, contact our support team, or participate in promotions. We may also collect data automatically through your use of the Platform.
When you create a wm996 account, we collect: full name, date of birth, email address, phone number, residential address, and username. This data is required to create and maintain your account and verify your eligibility to use the Platform.
As part of our Know Your Customer obligations under applicable gaming regulations, wm996 may collect copies of government-issued identification documents (such as your MyKad or passport), proof of address (utility bill or bank statement), and proof of payment method ownership. KYC data is collected and processed in line with our regulatory obligations and retained for the periods required by those obligations.
wm996 collects transaction data including deposit and withdrawal amounts, payment method identifiers (such as masked bank account numbers or e-wallet references), and transaction timestamps. We do not store full payment card numbers. Payment processing is handled by our regulated payment service providers.
wm996 records your gaming activity on the Platform, including bets placed, game sessions, wins and losses, bonus usage, and responsible gaming tool activations. This data is used to operate your account, resolve disputes, and fulfil our regulatory reporting obligations.
When you access the wm996 Platform, we automatically collect certain technical data including: IP address, browser type and version, operating system, device identifiers, pages visited, time and duration of sessions, referring URLs, and error logs. This data is used for platform security, fraud prevention, and performance optimisation.
If you contact wm996 support via live chat or email, we retain records of those communications to resolve your query and improve our service quality. Communications are stored for a period consistent with our operational and regulatory requirements.
3.1 wm996 uses the personal data it collects for the following purposes:
3.2 wm996 will not use your personal data for any purpose incompatible with the purposes stated in this Policy without your prior consent.
4.1 wm996 processes your personal data on the following legal bases:
wm996 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial parties. Data sharing is limited to the operational and regulatory purposes described in this section.
5.1 wm996 may share your personal data with the following categories of third parties:
5.2 All third parties with whom wm996 shares personal data are required to handle that data in accordance with applicable data protection standards and to use it only for the specified purpose for which it was shared.
6.1 The wm996 Platform uses cookies and similar tracking technologies to operate platform functionality, maintain your login session, and collect usage analytics. Cookies are small data files stored on your device by your browser.
6.2 You can manage cookie settings through your browser settings. Disabling non-essential cookies will not prevent you from using the wm996 Platform, though some preference features may not function correctly. Disabling strictly necessary cookies will impair your ability to use the Platform.
7.1 wm996 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
7.2 Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely secure. wm996 cannot guarantee absolute security but will notify affected members and relevant authorities in the event of a data breach that poses a risk to your rights and freedoms, in accordance with applicable law.
7.3 You are responsible for maintaining the security of your wm996 login credentials. Do not share your password with any third party. Contact wm996 support immediately if you suspect your account has been accessed without authorisation.
8.1 wm996 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and accounting requirements. The following general retention periods apply:
8.2 Where data is retained solely to comply with legal obligations, access is restricted to authorised personnel on a need-to-know basis.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by wm996:
9.2 To exercise any of these rights, please contact wm996 at [email protected]. We will respond to all valid requests within 30 days. In some cases, where requests are complex or numerous, this period may be extended by a further 60 days, with notice to you.
9.3 We may be required to verify your identity before processing a data rights request. This is to protect your data from unauthorised access or modification.
⚠️ 21+ Only: The wm996 Platform is strictly for adults aged 21 and above. wm996 does not knowingly collect personal data from any person under the age of 21. If we discover that a person under 21 has provided personal data during registration, that account will be immediately closed, all data deleted, and any funds held forfeited.
10.1 If you believe that a person under 21 has registered a wm996 account, please contact us immediately at [email protected] so that we can take immediate action to close the account and delete any associated data.
11.1 The wm996 Platform may contain links to third-party websites or services operated by our game providers or payment partners. This Privacy Policy applies only to the wm996 Platform. wm996 is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
12.1 wm996 reserves the right to update this Privacy Policy at any time. Where changes are material, we will provide advance notice via a prominent notice on the Platform and, where practicable, by email to your registered address. The "Last Revised" date at the top of this Policy will be updated accordingly.
12.2 Your continued use of the wm996 Platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the revised terms, you should cease using the Platform and request account closure.
13.1 For all data privacy enquiries, data rights requests, or complaints regarding wm996's handling of your personal data, please contact our support team at:
Data Privacy Enquiries:
Email: [email protected]
Subject line: "Data Privacy Request"
Response time: Within 30 days of receipt
Last Updated: June 2026. This Policy supersedes all previous versions of the wm996 Privacy Policy.
Your Data Is Safe at wm996
256-bit encryption, no data sales, full KYC compliance — your wm996 account is protected end to end.
⚠️ 21+ only. Please gamble responsibly.